AI technology

Explore cutting-edge AI technology with Algho's no-code platform, designed to empower users to create advanced, empathetic conversational AI.

QuestIT, a provider of AI technology, mentioned 6 times in Gartner reports

Our solutions, highlighted in Gartner reports, blend innovation with simplicity, ensuring a seamless integration into your digital ecosystem

Impact Radar for the Metaverse

Impact Radar: Customer Experience Analytics

Impact Radar for Multimodal UI

Impact Radar for Immersive Experiences

Jan 2024 – “Emerging Tech Impact Radar: Customer Experience Analytics“ AI Avatars section

Dec 2023 – “Multimodal Generative AI Interfaces Transform User Experiences” 2 mentions

Dec 2023 – “Emerging Tech Impact Radar: The Metaverse” AI Avatar section

Dec 2023 – Emerging “Tech Impact Radar: Conversational Artificial Intelligence” Multimodal UI section

Nov 2023 – “Emerging Tech Impact Radar: Immersive Experiences” AI Avatar section

Algho made human

Algho’s platform is not just about technology; it’s about transforming interactions and building connections that matter. Discover how our AI can redefine the future of your customer engagement

 
 
 
Sentiment & Emotion Analysis
Imagine being able to converse with a Virtual Assistant capable of perceiving your mood, adapting its responses, and proposing the best solution to a problem. These technologies make all of this a reality.
Audio Signal Processing
The tone of voice conveys the urgency of a request, the sentiment experienced due to a service issue, or the anticipation of an ordered product. By analyzing the audio spectrum, Algho understands the intensity of the user's question and responds accordingly.
Word Sense Disambiguation
The same words can have different meanings in different contexts. This technology enables the understanding of what the customer is requesting without falling into ambiguities. For example, in the sentences "What is the current offer?" and "Can the current bill be charged to my account?", the word "current" has two different meanings. Word Sense Disambiguation allows understanding the word's meaning based on the context in which it is used, generating an appropriate and accurate response accordingly.
Sentence Encoding
Virtual Assistants recognize words as components of sentences, contextualizing their usage. This technology enhances the understanding of user questions, generating appropriate and tailored responses.
Computer vision
Computer Vision allows Virtual Assistants to acquire static or moving images, identify and recognize them, and extract useful information. It can recognize documents, scan them, capture QR codes, and much more. Want to speed up green pass checks? Your customers can simply show their green certificate to your Virtual Assistant, which will automatically perform recognition.
Facial expression Generation
Facial expressions are fundamental components of conversations. Virtual Assistants powered by Algho not only have human-like appearance and characteristics but also reproduce facial expressions that enrich the dialogue and make it more human and empathetic.
Reinforcement Learning
Intelligent Virtual Assistants can continuously evolve by learning from conversations, acquiring new information during human operator interventions, and more. Each interaction is an invaluable source of information that makes Algho increasingly intelligent.
Sentiment & Emotion Analysis

Imagine being able to converse with a Virtual Assistant capable of perceiving your mood, adapting its responses, and proposing the best solution to a problem. These technologies make all of this a reality.

Word Sense Disambiguation

The same words can have different meanings in different contexts. This technology enables the understanding of what the customer is requesting without falling into ambiguities. For example, in the sentences "What is the current offer?" and "Can the current bill be charged to my account?", the word "current" has two different meanings. Word Sense Disambiguation allows understanding the word's meaning based on the context in which it is used, generating an appropriate and accurate response accordingly.

Sentence Encoding

Virtual Assistants recognize words as components of sentences, contextualizing their usage. This technology enhances the understanding of user questions, generating appropriate and tailored responses.

Computer vision

Computer Vision allows Virtual Assistants to acquire static or moving images, identify and recognize them, and extract useful information. It can recognize documents, scan them, capture QR codes, and much more. Want to speed up green pass checks? Your customers can simply show their green certificate to your Virtual Assistant, which will automatically perform recognition.

Audio Signal Processing

The tone of voice conveys the urgency of a request, the sentiment experienced due to a service issue, or the anticipation of an ordered product. By analyzing the audio spectrum, Algho understands the intensity of the user's question and responds accordingly.

Reinforcement Learning

Intelligent Virtual Assistants can continuously evolve by learning from conversations, acquiring new information during human operator interventions, and more. Each interaction is an invaluable source of information that makes Algho increasingly intelligent.

Facial expression Generation

Facial expressions are fundamental components of conversations. Virtual Assistants powered by Algho not only have human-like appearance and characteristics but also reproduce facial expressions that enrich the dialogue and make it more human and empathetic.

Fine-tuned LLMs

Specialized language models, specifically trained on niche data like legal or medical documents, banking literature, and so on. This specialized training equips them to excel in certain tasks or domains without deviating from the context or producing misleading outputs.

Machine
Learning

Algho is based on a proprietary Intent Recognition algorithm that allows it to constantly evolve after each conversation. Whenever something new is asked of Algho or a new response is entered into its system, the virtual assistant learns and is able to provide that information in the future.

Natural Language Processing

In a complex language like Italian, there are numerous ways to express a concept. Imagine if the request is made verbally. There are idioms, terms with multiple meanings. Thanks to our proprietary NLP platform, our Virtual Assistants can understand requests and independently determine what the user is asking for. That’s why we can guarantee a 90% comprehension rate of requests received by Algho.

Natural Language Generation

Speaking in natural language means generating words and sounds correctly and precisely. NLG technology achieves this, making the language of Virtual Assistants as fluent as human language.

Auto Form
Filling

Algho can process requests as if a contact form were being filled out. Imagine asking, “I would like to book a room for two people tomorrow.” The information “two people” and “one room” is automatically captured to proceed with the booking correctly.

Information
Extraction

A technology that allows the extraction of data from a conversation. In the request “I would like to book a trip for tomorrow,” Algho is capable of understanding that “tomorrow” corresponds to a specific date and proceeds to make the booking on the correct day autonomously.

AI RPA

Improving functionality and reliability to ensure stable and secure processes and technologies. This is the role of Robotic Process Automation technology, which, in combination with AI, can gather necessary information and initiate automation processes.

If the user asks, “Show me hammers that cost less than 30 euros,” Algho will lead them directly to the desired page (browser automation), filtering the products as requested by the user (RPA).

Product Sheet

Algho: Conversational AI Platform