Algho: Conversational AI for business success - Case studies
Discover the updated data and statistics of our Virtual Assistants serving companies and PAs





Public Administration

+30% of interactions occur via voice commands

More than 2K certificates downloaded per month by users with the help of AI.
Public Administration is more efficient with the 1st Digital Human supporting citizens.

+11K citizen assistance messages
The Virtual Assistant Angela helps citizens find useful information and promptly sends communications about social services, local police, mobility, and urban planning.

+80K requests and appointments managed
Emily supports businesses and employees in finding the necessary information for administrative procedures and managing officials’ agendas.

+200% engagement on the portal
AFOL’s Virtual Assistant makes job search and posting ads easier.

The virtual office integrated with the urban planning, environmental protection, health, and public relations offices is capable of providing all citizen assistance services remotely.

AI makes access to services simple and immediate through active 24/7 support on both the website and the telephone switchboard.

20% reduction in repetitive work for officials
Thanks to Algho, the municipality’s demographic service is fast and accessible to all citizens.

Responds to user requests with 97% accuracy
The human-like Virtual Assistant facilitates access to information and tools that enable perfect digitization of businesses.
Energy & utilities

+60% more users choose their offer thanks to Algho AI suggestions
The AI that finds the right offer for every customer

+280K calls answered by AI every year
Citizens schedule the collection of bulky waste directly with Artificial Intelligence.

+3 minutes is the average duration of conversations with users
Enia guides customers through the website, providing useful information with a simple voice request.

+45% of total conversations occur on the WhatsApp channel
Multichannel, the Virtual Assistant helps users communicate their meter readings and manage their offers through WhatsApp as well.

+25% increased engagement with Algho AI through interactive kiosks
Omnichannel AI integrated with the company’s management systems enables a new and personalized customer experience.

+50% of users engaged and profiled correctly
Even within interactive kiosks, A2A’s Virtual Assistant schedules appointments and provides information quickly and easily.
Culture
Culture

+20k messages to visitors in a few months
The Multilingual AI Agent That Improves Museum Visits
Finance

+90% accuracy in responses provided
Customers find the Virtual Assistant the perfect help to gather all the information before activating new policies.

AI facilitates checking the status of ongoing procedures and helps evaluate the eligibility criteria for a loan through simple questions and answers.

The Virtual Assistant that identifies the best mortgage solution based on each customer’s needs.

Travel & Hospitality

AI that enhances users’ travel experience by helping them plan a complete and unforgettable visit to Florence.

+4.5K travel requests handled
The AI Travel Agent suggests the most suitable destinations based on your preferences, assists in trip planning, and offers alternatives according to your needs.

+5K calls managed by AI Algho
Masha, the Digital Twin of the thermal baths, helps choose relaxation activities directly from the telephone switchboard, website, and Messenger.
Healthcare

+6K hours of conversation managed per year
Pascale’s patients use the Virtual Assistant to schedule appointments with doctors and receive information more quickly.

The Virtual Assistant supporting the healthcare sector simplifies the booking of molecular or antigenic swabs and other healthcare tasks.
E-commerce

Guiding the user to the right product
The Virtual Shopper Emma reads the prescription and suggests the right medicine for your pet.

AI that enhances shopping. With a simple voice request, customers can request customizations and product modifications and see them in real-time, in an unprecedented 3D experience.
GDO
GDO

+2.5k conversations exchanged per month with new and regular customers
AI that supports rentals, improving customer experience and lead qualification.
GDO

83% of requests made using voice
Simply by conversing, the Virtual Assistant gathers information and requests and constantly monitors customer satisfaction and needs.
Customer care
CUSTOMER CARE

An AI agent that assists students by streamlining administrative tasks for university staff.
This agent provides instant responses in French, 24/7, to inquiries about university programs and services, enhancing efficiency and accessibility.
Customer care

+10K messages exchanged per month with customers
Kibo is the Virtual Assistant that personalizes the customer experience, also assisting with financing contract management or vehicle maintenance.
Customer care

Request management in 60 seconds
Multilingual and integrated with the website, Trelleborg’s Virtual Assistant supports customers from various parts of the world.
Software house
software house

Automated help desk with an average assistance time of +3 minutes
Minerva provides all information about software features and initiatives.
software house

User training in just 9.30 minutes
A multimodal support that sends information and support materials (images and videos) for using and managing software.