Case Study

SEI Toscana

With Tosca, SEI Toscana's Public Utility service has become significantly more efficient:

  • It is available 24 hours a day, 7 days a week
  • It answers citizens’ questions via chat and even over the phone (VoIP)
  • It helps with waste management and booking (integration with the proprietary booking system) the collection of bulky waste

Waiting times have been significantly reduced, and citizens in the municipalities of the provinces of Arezzo, Grosseto, Livorno, and Siena are served optimally.

ย 

Discover the latest data and statistics on the Virtual Assistant's performance โ€” fill out the form and read the case study now.