Case study
Carr service
Carr Service is a key player in the logistics sector for the Udine and Trieste areas. The company has chosen to implement a Virtual Assistant to support various day-to-day activities:
- Collecting customer information and requests to monitor satisfaction and needs
- Handling calls via the VoIP switchboard, offering assistance 24/7
- Assisting customers with everything from ordering spare parts to Academy courses, from requesting and sending quotes to booking appointments
An intelligent system that enhances customer support.