Case study

Carr service

Carr Service is a key player in the logistics sector for the Udine and Trieste areas. The company has chosen to implement a Virtual Assistant to support various day-to-day activities:

  • Collecting customer information and requests to monitor satisfaction and needs
  • Handling calls via the VoIP switchboard, offering assistance 24/7
  • Assisting customers with everything from ordering spare parts to Academy courses, from requesting and sending quotes to booking appointments

An intelligent system that enhances customer support.

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