Case study

The Virtual Assistant for Toyota

toyota case study

Toyota Financial Service’s Virtual Assistant Kibo:

  • Provides personalized support for both the public area and the reserved area.
  • Facilitates the search for information regarding access to procedures for managing one’s financing contract.
  • Helps quickly access the installment calculation service.
  • Provides useful information for vehicle maintenance.

Toyota has chosen to rely on an advanced Virtual Assistant capable of providing assistance 24/7, every day.

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