Case study

The Virtual Assistant for Trelleborg

trelleborg case study

Within their reserved area, Trelleborg customers with the Virtual Assistant can:

  • Speak various languages such as Italian, English, Spanish (multilingual module).
  • Contact customer support from multiple parts of the world and from any device.

With the Live Chat module, the Virtual Assistant connects the user with an operator from their own country, ensuring an immediate and comprehensive response in the user’s preferred language.

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