Query the data, consolidate your brand
Get valuable information to make your customers' experience unique and memorable.
Make better decisions with Algho Analytics
The data you need always available
Track the number of conversations sustained, the total hours of interaction, the percentage of correct answers and the most requested questions.
The information that will make your services flawless
Identify the most active time slots, peak times and find out the times when your customers contact customer support most frequently.
Discover people behind the numbers
Through emotional targeting, you will be able to understand what emotions users feel in certain situations and build a customer journey that considers their moods for the duration of their digital experience.
Why choose the Analytics module?
The data on the conversations sustained, on the methods of interaction, on the types of users and requests made (but also on the mood and emotions) will allow you to optimize the user experience, make business decisions on constantly updated data and build solid relationships with your customers.
