The Virtual Personal Shopper that revolutionizes your e-commerce
Online shopping that builds customer loyalty
By 2025, 80% of large enterprises will need a conversational AI solution
What can you do with Artificial Intelligence?
The Virtual Personal Shopper within your e-commerce will profile each customer’s preferences to provide personalized support.
By asking the user some questions (conversational form), the Virtual Assistant will acquire information, in the case of a clothing e-shop, on the customer’s size, style, favorite fabrics, etc. and will use it to be able to propose garments online and to recognize the customer every time they enter e-commerce.
Algho can be integrated with all CRMs, such as Salesforce or Hubspot, and allows you to automatically add, modify or delete your customer data, helping you obtain detailed information on their behavior, social experience and purchasing habits in just a few moments.
Just ask “Show me the search and purchase details of new customers in the last two months”, Algho will show you the graphs updated with your requests.
Emotion Analysis technologies allow the Virtual Assistant to understand the customer’s mood during shopping, to understand whether a product shown is liked or not, for example, by analyzing the tone of voice, facial expressions and body movements.
Is your customer angry about a package that arrived damaged? The Virtual Assistant identifies the emotion and generates an appropriate response, also offering a discount coupon for the next purchase.
Algho will help you maintain the right level of stock that can meet market demand without increasing unused inventory. Integrated with Business Intelligence, the Virtual Assistant will show you the sales percentages, the number of products in your warehouse, the frequency of requests, etc. in constantly updated graphs.
All you have to do is ask the Virtual Assistant “Show me the percentage of sales of item X in the last six months”.
Algho allows you to automate the re-engagement process by sending, for example, personalized messages on WhatsApp, via email or on Messenger with attractive last-minute offers, which will lead your customers to purchase the products in the cart.
Or before your customer abandons the cart, the Virtual Assistant can ask for feedback and understand why so as to provide you with interesting information to prevent this behavior.
What will your customers do independently?
Why does Algho's AI empower your e-commerce?
Here are some features
Marta turns to the Virtual Assistant of her favorite e-commerce to find an elegant dress that she can receive the next day.
The Virtual Assistant begins to ask her questions (conversational forms) and, based on the information gathered, shows her the most suitable dress. It verifies, through emotional analysis, that the customer is satisfied with the item and invites her to proceed with the payment.
Marta purchases the dress using PayPal and ensures she will receive it the next day by asking the Virtual Assistant for fast shipping.
Discover all the possible application scenarios in the sector
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