The Virtual Personal Shopper that revolutionizes your e-commerce

Online shopping that builds customer loyalty

By 2025, 80% of large enterprises will need a conversational AI solution

- Gartner -

What can you do with Artificial Intelligence?

[Goal]
[Solution]
  • Profiling customer preferences

  • The Virtual Personal Shopper within your e-commerce will profile each customer’s preferences to provide personalized support.

    By asking the user some questions (conversational form), the Virtual Assistant will acquire information, in the case of a clothing e-shop, on the customer’s size, style, favorite fabrics, etc. and will use it to be able to propose garments online and to recognize the customer every time they enter e-commerce.

  • Generating an efficient sales process linked to CRM

  • Algho can be integrated with all CRMs, such as Salesforce or Hubspot, and allows you to automatically add, modify or delete your customer data, helping you obtain detailed information on their behavior, social experience and purchasing habits in just a few moments.

    Just ask “Show me the search and purchase details of new customers in the last two months”, Algho will show you the graphs updated with your requests.

  • Personalizing shopping with an empathetic Virtual Assistant

  • Le tecnologie di Emotion Analysis permettono allโ€™Assistente Virtuale di comprendere lo stato dโ€™animo del cliente durante lo shopping, per capire se un prodotto mostrato piace o meno, ad esempio, analizzando il tono di voce, le espressioni facciali e i movimenti del corpo.

    Il tuo cliente รจ arrabbiato per un pacco arrivato danneggiato? Lโ€™Assistente Virtuale identifica lโ€™emozione e o genera una risposta adeguata, offrendogli anche un coupon di sconto per il prossimo acquisto.

  • Optimizing inventory management

  • Algho will help you maintainย the right level of stockย that can meet market demand without increasing unused inventory. Integrated with Business Intelligence, the Virtual Assistant will show you the sales percentages, the number of products in your warehouse, the frequency of requests, etc. in constantly updated graphs.

    All you have to do is ask the Virtual Assistant “Show me the percentage of sales of item X in the last six months”.

  • Solving the issue of abandoned carts

  • Algho allows you to automate the re-engagement process by sending, for example, personalized messages on WhatsApp, via email or on Messenger with attractive last-minute offers, which will lead your customers to purchase the products in the cart.

    Or before your customer abandons the cart, the Virtual Assistant can ask for feedback and understand why so as to provide you with interesting information to prevent this behavior.

The Virtual Personal Shopper within your e-commerce will profile each customer’s preferences to provide personalized support.

By asking the user some questions (conversational form), the Virtual Assistant will acquire information, in the case of a clothing e-shop, on the customer’s size, style, favorite fabrics, etc. and will use it to be able to propose garments online and to recognize the customer every time they enter e-commerce.

Algho can be integrated with all CRMs, such as Salesforce or Hubspot, and allows you to automatically add, modify or delete your customer data, helping you obtain detailed information on their behavior, social experience and purchasing habits in just a few moments.

Just ask “Show me the search and purchase details of new customers in the last two months”, Algho will show you the graphs updated with your requests.

Le tecnologie di Emotion Analysis permettono allโ€™Assistente Virtuale di comprendere lo stato dโ€™animo del cliente durante lo shopping, per capire se un prodotto mostrato piace o meno, ad esempio, analizzando il tono di voce, le espressioni facciali e i movimenti del corpo.

Il tuo cliente รจ arrabbiato per un pacco arrivato danneggiato? Lโ€™Assistente Virtuale identifica lโ€™emozione e o genera una risposta adeguata, offrendogli anche un coupon di sconto per il prossimo acquisto.

Algho will help you maintainย the right level of stockย that can meet market demand without increasing unused inventory. Integrated with Business Intelligence, the Virtual Assistant will show you the sales percentages, the number of products in your warehouse, the frequency of requests, etc. in constantly updated graphs.

All you have to do is ask the Virtual Assistant “Show me the percentage of sales of item X in the last six months”.

Algho allows you to automate the re-engagement process by sending, for example, personalized messages on WhatsApp, via email or on Messenger with attractive last-minute offers, which will lead your customers to purchase the products in the cart.

Or before your customer abandons the cart, the Virtual Assistant can ask for feedback and understand why so as to provide you with interesting information to prevent this behavior.

The Virtual Personal Shopper within your e-commerce will profile each customer’s preferences to provide personalized support.

By asking the user some questions (conversational form), the Virtual Assistant will acquire information, in the case of a clothing e-shop, on the customer’s size, style, favorite fabrics, etc. and will use it to be able to propose garments online and to recognize the customer every time they enter e-commerce.

Algho can be integrated with all CRMs, such as Salesforce or Hubspot, and allows you to automatically add, modify or delete your customer data, helping you obtain detailed information on their behavior, social experience and purchasing habits in just a few moments.

Just ask “Show me the search and purchase details of new customers in the last two months”, Algho will show you the graphs updated with your requests.

Emotion Analysis technologies allow the Virtual Assistant to understand the customer’s mood during shopping, to understand whether a product shown is liked or not, for example, by analyzing the tone of voice, facial expressions and body movements.

Is your customer angry about a package that arrived damaged? The Virtual Assistant identifies the emotion and generates an appropriate response, also offering a discount coupon for the next purchase.

Algho will help you maintainย the right level of stockย that can meet market demand without increasing unused inventory. Integrated with Business Intelligence, the Virtual Assistant will show you the sales percentages, the number of products in your warehouse, the frequency of requests, etc. in constantly updated graphs.

All you have to do is ask the Virtual Assistant “Show me the percentage of sales of item X in the last six months”.

Algho allows you to automate the re-engagement process by sending, for example, personalized messages on WhatsApp, via email or on Messenger with attractive last-minute offers, which will lead your customers to purchase the products in the cart.

Or before your customer abandons the cart, the Virtual Assistant can ask for feedback and understand why so as to provide you with interesting information to prevent this behavior.

What will your customers do independently?

Search for products/services simply by conversing

Receive personalized and empathetic support

Contact customer service from any device

Get answers at any time

Why does Algho's AI empower your e-commerce?

Here are some features

Simplifies purchasing

The Virtual Assistant plays the role of a real online salesperson: it guides customers in finding the product, explains the features and details, and initiates the payment process.

It's multichannel

Offer an omnichannel service, from the website to WhatsApp, allowing your customers to search for and purchase products from your e-commerce through their preferred channel.

Attracts new customers

The Virtual Assistant will be the main spokesperson within your e-commerce; you can give it the appearance and voice of your founder or spokesperson to make it immediately recognizable.

Facilitates supply and demand management

By accessing the conversation history, you can control which requests are most frequent among your customers and adopt strategies that promote the products/services that are requested most often.

It's empathetic

Establish an empathetic connection with your customers; the Virtual Assistant anticipates their requests, suggests personalized offers, and welcomes regular customers in your e-commerce by calling them by name.

It's a phygital technology

A digital experience even in your store: Algho, inside an interactive kiosk, helps your customers find what they're looking for, indicates the exact location, streamlines the checkout line, and supports your employees.

Scenarios

Marta turns to the Virtual Assistant of her favorite e-commerce to find an elegant dress that she can receive the next day.

The Virtual Assistant begins to ask her questions (conversational forms) and, based on the information gathered, shows her the most suitable dress. It verifies, through emotional analysis, that the customer is satisfied with the item and invites her to proceed with the payment.

Marta purchases the dress using PayPal and ensures she will receive it the next day by asking the Virtual Assistant for fast shipping.

Information extraction

Gathers information about the customer's preferences

Emotion Analysis

Analyzes mood and suggests a purchase

Integrated with PayPal and Dhl

Confirms payment and sends the tracking link in chat

Browser automation

Shows the page with the most suitable dress

Some e-commerce that already use Algho

e much more...

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