AI Making Public Services more efficient

Eliminate the gap with citizens, integrate a service that is always available and accessible to all

20% of Algho projects are related to Public Administration

- QuestIT internal study 2023 -

What can you do with Artificial Intelligence for the Public Administration?

[Goal]
[Solution]

  • Significantly streamline procedures

  • A digital officer will welcome citizens on the institutional portal to assist them with tasks such as booking an appointment, searching for information, or accessing/downloading a document via SPID. It eliminates waiting times and reduces the workload of officials.

  • Manage multiple requests simultaneously and on different channels

  • The Virtual Assistant can be integrated into any channel (website, email, telephone switchboard, WhatsApp, or interactive totem) to provide timely support, whether from the comfort of home or while moving around the city.

  • Digitize and integrate services

  • Thanks to artificial intelligence, your municipality or organization can initiate the digitization of paper documents, creating a digital archive that is easy to update, manage, and instantly accessible.

  • Monitor incoming requests

  • The analyses provided by the Virtual Assistant will help monitor citizens’ requests and understand the most frequent needs, allowing for improved services.

  • Provide an accessible service

  • La nostra IA rende il servizio accessibile a tutti i cittadini: un avatar capace di comprendere e produrre la LIS può accogliere i ciitadini sordi che possono ottenere informazioni, documenti e certificati nella loro lingua.

A digital officer will welcome citizens on the institutional portal to assist them with tasks such as booking an appointment, searching for information, or accessing/downloading a document via SPID. It eliminates waiting times and reduces the workload of officials.

The Virtual Assistant can be integrated into any channel (website, email, telephone switchboard, WhatsApp, or interactive totem) to provide timely support, whether from the comfort of home or while moving around the city.

Thanks to artificial intelligence, your municipality or organization can initiate the digitization of paper documents, creating a digital archive that is easy to update, manage, and instantly accessible.

The analyses provided by the Virtual Assistant will help monitor citizens’ requests and understand the most frequent needs, allowing for improved services.

La nostra IA rende il servizio accessibile a tutti i cittadini: un avatar capace di comprendere e produrre la LIS può accogliere i ciitadini sordi che possono ottenere informazioni, documenti e certificati nella loro lingua.

A digital officer will welcome citizens on the institutional portal to assist them with tasks such as booking an appointment, searching for information, or accessing/downloading a document via SPID. It eliminates waiting times and reduces the workload of officials

The Virtual Assistant can be integrated into any channel (website, email, telephone switchboard, WhatsApp, or interactive totem) to provide timely support, whether from the comfort of home or while moving around the city.

Thanks to artificial intelligence, your municipality or organization can initiate the digitization of paper documents, creating a digital archive that is easy to update, manage, and instantly accessible.

The analyses provided by the Virtual Assistant will help monitor citizens’ requests and understand the most frequent needs, allowing for improved services.

Our AI makes the service accessible to all citizens: an avatar capable of understanding and producing LIS can welcome deaf citizens who can obtain information, documents and certificates in their language.

Book a demo

What will citizens do independently?

Book appointments and services with the institution

Access documents and certificates through SPID identification

Receive information from any device

Get answers even in Italian Sign Language (LIS)

Why is Algho the perfect AI for Public Administration?

Makes public administration efficient

Creates automation of first-level processes, facilitating the work of officials and reducing costs

Reduces the gap with citizens

Speeds up access to the institution's information

Is inclusive

Brings public administration closer and makes it accessible to all citizens, leaving no one behind

Algho is a service dedicated to Public Administrations, certified by AGID, and available on the MEPA portal.

Algho is already used by public administrations such as:

comune senigallia logo
comune di Treviso logo

and much more...

Download our white paper for free

Cover ebook Ai & PA