Phygital Experience, Where AI Meets Reality
Physical and digital spaces converge with
AI-equipped totems and robots.
Phygital AI: Made to measure technology
New latest improvements in AI perfectly integrates itself with different technologies;
starting with smartphone and pc, evolving up to smart kiosks, robots and XR solutions for an immersive interaction.
AI avatars are suitable for smart kiosks. This solution offers the best interaction option for an uninterrupted support and assistance at any time, assisting international guests withouth any language barrier and reducing waiting times ensuring a smooth arrival.
This solution can help in managing big areas in people flow monitoring and access, such as shops, malls, halls, welcome desk and info points.
Il tuo appuntamento è tra 15 min. Ecco la mappa dell’ospedale per vedere dove è la stanza 45 del 2 piano.
Nessun problema Margaret, seguimi e ti porterò al gate 15 per il tuo volo per Londra in tempo
SMART ROBOT
Dynamic environmets like airports and buildings, robots can guide clients among the spaces while providing them information in an interactive way through digital humans able in answering questions, addressing people and supporting operatively.
AI experiences thorugh XR devices is the most immersive and interacting way to try it out. This solution let the client discover products in details with an on point assistance thanks to AI Agent with a specific database knowledge.
Make it personal
For a seamless AI interaction, hardware needs to be designed so that the solution is fully integrated to the context of the experience. We design and produce custom hardware and software solutions tailor made on your business needs, combining Made in Italy excellence and up-to-date technologies.
The advantages of choosing totems and robots
1
Consistency
One touchpoint ecosystem for an uninterrupted multimedia experience.
2
Innovation
Meet new consumer expectations offering them an omnichannel system-service.
3
Enhancement
Bring client’s engagement to a next level through integrative experience and
gamification.
4
Integration
AI can relate all your business system (CRM, ERP, ticketing) creating an ecosystem
continuously collaborating.
5
Inclusion
Interact with a Digital Human multimodal, with written and spoken inputs, and also
video with the Italian Sign Language.
6
Retention
Know your clients and improve customer experience with custom analysis and AI-driven feedbacks.
Fields and applications
Transportation & Infrastructure
AI Totem: Interact with smart infopoint for real time update
Smart Robot: On site guide among gate and services
XR Experience: Remote assistance for an on point and frictionless maintenance
Events & Entertainment
AI Totem: Multimodal welcome desk for information, check-in and ticketing
Smart Robot: On site guide inside the event’s location
XR Experience: Immersive experience with virtual tour and product preview
Healthcare
AI Totem: Fast check-in and booking service with automated reports’ withdrawal
Smart Robot: Assisted navigation inside the hospital
XR Experience: Medical training simulation and patient support
Public Administration
AI Totem: Versatile and flexible solution, easily scalable to simplify the access to services
Smart Robot: Simplify collecting information and guide among the offices
XR Experience: Interactive and immersive guide discovering cities
Museum & Edutainment
AI Totem: Operative and informational support in people flow monitoring and access
Smart Robot: Tailor made tours with a continuous assistance
XR Experience: Immersive experience with an historical figure digital twin
Hospitality
AI Totem: Self check-in solution and digital AI concierge
Smart Robot: Assisted navigation inside the hotel
XR Experience: Immersive entertainment and gamification activities
Shopping Centers & retail
AI Totem: Digital signage and AI concierge with people flow monitoring and access
Smart Robot: Personal assistance for a custom shopping experience
XR Experience: Immersive shopping with virtual fitting
Companies & smart building
AI Totem: Automated welcome desk and platform for IoT management
Smart Robot: Safety and people flow monitoring and access
XR Experience: Immersive simulation for trainings and management
What’s next? Spatial computing
The world of artificial intelligence meets the VR/AR world. AI Agents will be guides for you and your customers in the digital space, creating a dynamic and interactive experience that amplifies engagement, enhances employee training and optimizes development and maintenance. The future of the phygital experience
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